Contact Us
Questions about the app, your membership, or your account? We’re here to help.
Get in Touch
For questions about The Prenatal Nutrition Library app, your membership or subscription, or anything else, email us and we’ll get back to you as soon as we can.
Email: [email protected]
Address: 2028 E Ben White Blvd Ste 240 PMB 5035, Austin, TX 78741
Please note that we can answer questions about the app and your membership, but we can’t provide individual medical or nutritional advice by email. For personalized guidance, speak with your healthcare provider.
Delete Your Account
You can delete your account for The Prenatal Nutrition Library app (com.theprenatalnutritionlibrary) at any time, directly from within the app. You don’t need to contact us first.
Deleting your account in the app
- Open the menu using the icon in the top-left corner.
- Tap Profile.
- Tap the settings (gear) icon in the top-right corner.
- Tap Privacy Settings.
- Tap Profile Management.
- Tap Delete Profile.
- Confirm by tapping Delete when asked.
If you can’t access the app
If you’re unable to sign in or can’t reach the option above, email us at [email protected] from the email address on your account and ask us to delete it. We’ll verify your request and take care of it for you.
What deleting your account does
Deleting your account is immediate and permanent. There is no waiting period and no way to undo it or recover your account afterwards. Deleting your account:
- Removes your account and your membership.
- Removes the content you saved in the app, including your notes, bookmarks, saved recipes, meal plans and grocery lists.
- Removes your forum posts and comments.
- Removes you from our newsletter and email lists.
- Cancels your subscription, if you have an active one.
Before you delete: because deletion is immediate and permanent, save anything you’d like to keep first. Once your account is deleted, we can’t restore it or your saved content, and you’ll need to sign up again to use the app.
If you bought your subscription through the App Store or Google Play, you can also manage or cancel it in your store account settings. For more about how we handle your information, see our Privacy Policy.